Privacy Policy
This Privacy Policy outlines how we handle your Personally Identifiable Information (PII) online. PII refers to information that can identify you as an individual. Please read this policy carefully to understand how we collect, use, and protect your information when you visit our website.
What Personal Information Do We Collect?
When you visit our site, we automatically gather information about your device, such as your web browser, IP address, and cookies. As you navigate the site, we track pages viewed, referral sources, and interactions. This data is termed "Device Information."
When making a purchase, we collect "Order Information," including your name, addresses, payment details, email, and phone number. Together, Device Information and Order Information constitute "Personal Information."
When Do We Collect Information?
We gather information when you register, place orders, subscribe to newsletters, complete surveys, or open support tickets.
How Do We Use Your Information?
Order Information helps us process your orders, communicate with you, screen for fraud, and provide product-related information based on your preferences. Device Information is used to identify potential risks and improve our site performance.
How Do We Protect Your Information?
We regularly scan our website for vulnerabilities and use malware scanning to safeguard your data. Sensitive information is encrypted using SSL technology, and access is limited to authorized personnel. All transactions are processed through secure gateways and not stored on our servers.
Do We Use Cookies?
Yes, we use cookies to enhance your browsing experience, remember shopping cart items, and understand your preferences. You can manage cookie settings through your browser. Disabling cookies won’t significantly affect your experience.
Third-Party Disclosure
We do not sell or transfer your PII to third parties without prior notice, except for trusted partners assisting us in website operations. We may disclose information when required by law or to protect rights and safety.
Google and Klarna Partnerships
We use Google AdSense for advertising, which employs cookies to serve relevant ads. You can opt out via Google Ad Settings. We also partner with Klarna, which has its own privacy policy.
California Online Privacy Protection Act (CalOPPA)
We comply with CalOPPA by allowing users to visit anonymously and notifying them of policy changes. You can modify personal information through your account.
Do Not Track Signals
We honor Do Not Track signals and do not engage in third-party behavioral tracking.
COPPA Compliance
We do not collect information from children under 13 and do not market to them.
Fair Information Practices
In case of a data breach, we will notify affected users via email and in-site notifications within seven business days.
CAN-SPAM Act Compliance
We collect email addresses to market and communicate. We adhere to CAN-SPAM regulations, including clear opt-out options.
Contact Us
For questions about this policy, please reach out:
xlopeoptics.com
1801 Highland Avenue STE “i”, Duarte, CA 91010
support@xlopeoptics.com
